I like saying thank you! I truly do.I selfishly enjoy everything about the experience. Today was no exception. I made a big deal about a co-worker who had performed really well over the past week and added to his already long list of accomplishments. But I made it a point to say thank you in front of everyone and promised to take him out to lunch, along with everyone else, on my dime, to celebrate. It felt amazing!
The Losada Line, as explained in the ‘pedia, is the ratio of the minimum number of positive feedback to negative feedback that is needed to make teams higher performing. Of course you can go overboard (see Losada Zone) but that number is so high that a normal human being (me) would never have to worry about it. We bitch at people all the time and all I care about doing is making it a point to say thank you and provide positive feedback at any and all occasions, no matter how small or inconsequential. I figure that the negative feedback will creep in because I am a human being with my own set of issues and I don’t need to worry about keeping myself in check with finding something to complain about.
I am not the best boss in the world. On the contrary, I might suck. So I try to do everything I can to make it better, just in case I really do suck so my co-workers can come in to work and really want to be there. I just have to watch it when I get crabby and force myself to not react when I always want to. I try to hold back the negative and let the positive flow through with gusto. So there!
PS: All of this is to make myself happy in the long run, so I am selfish as well.
My son Lucien, much like many other kids his age I am sure, loves to play on a slide. However, since we do not have a slide at home, he has learned to make one of us adults help him get to the top of our leather couch and then slide down to the ground. He has such a good time that he cannot contain his glee. This afternoon when I went home for lunch, I took a few minutes to play with him. He must have slid down a hundred times before I had to let him go and come back to work. It is such a guilty pleasure watching him grow up. I keep reminding myself to enjoy the little moments as much as I can and not get caught up in the act of being a parent too much.
Disagreements are a surefire sign of passion and involvement. They make us humans, they involve us in the topic at hand and give us a sense of belonging. Then why are they so painful and why do they lead to so much division? I have a couple of theories.
Too many people are used to disagreements. The minute there is an option to agree or disagree, they want to be sure to get their end of the story in. I think a lot of people think that disagreeing somehow will make things better in the long run and it is their responsibility to make sure everything is perfect according to them. Anecdote to that is to think about the cases in your life where disagreeing has led to a positive outcome and how that positive outcome was reached in spite of the disagreement.
Too many people are used to having their disagreements discarded and their voice not heard. Since they think that they will be ignored anyways, they try even harder to be heard. As they get desperate, their counterpart pushes out their opinion quicker, thus resulting in discord. An anecdote to not having your opinion heard is to think of the other party. Have you paid attention to them while they were explaining their position? Can you put yourself in their position for a minute?
People disagree because they care. However, we are conditioned to care more about the topic of disagreement than about the person we are disagreeing with. This idea came to being because I have often found myself not caring about the issue that I had a huge argument about, but caring more about the person I have been arguing with, when I have let enough time pass after the argument. If I felt that way during the argument, I would not have let the argument happen.
People disagree because they are disgruntled about something else, but the disagreement allows them to vent their frustration/anger on the present issue. This cause increased discomfort because the opinions seem strained and reaching. Would you have disagreed on this topic if you were in a happy state of mind? If not, how will you get there?
Now I think that it is very important to disagree. But I think that we should get into a disagreement with the right state of mind and be ready to accept the outcome of the disagreement, whatever that might be.
A few questions to ask yourself when you get caught in a quagmire of disagreements and arguments.
How much does this mean to me? Can I live without it?
If I was in a happy place (think Happy Gilmore Happy Place), would I still be saying/doing the same thing?
Am I listening to the opposing party? Could I explain their position to them?
Has the opposing party listened to what I have to say? Are they paying attention to me? Can they explain my position to me? Have I asked them that?
Am I choosing my battles? Do I really care about the issue or is it something else?
Do I have an exit strategy? Am I just building boundaries with no compromise in sight? Am I giving the opposing party an option to come to a conclusion?
And last, but not the least, am I too angry to think straight?
How do you calm yourself? Disagreements and arguments work well for all of us and that is why we have successful relationships throughout our lives (preponderance of us). What techniques work best? What is different about those disagreements?
So I had XM in my Honda Accord and I subscribed to it on for one year after I found a really good coupon to use with it. When I turned it on, I figured since I was paying for a year in advance, I would not pay for it again if I don’t use it enough. My wife drives the Accord now and she barely ever uses XM. So we decided to let the subscription expire, thinking that if we did not renew it, they would simply not renew the radio again and life would be dandy.
Boy were we wrong! A week after the radio truly expired, we received a letter in the mail stating that our credit card on file was not valid (we had used a one time use) and that our subscription was going to be canceled if we did not call and present a new credit card. Well that meant to us that we should just ignore the issue and it will be canceled. Wrong! This was followed by regular phone messages on my cell phone without a real person on the other side. I figured this was another way to force a call back that would take effort and they were banking on the fact that people would forget. Phone calls became more frequent, till this week in July when I started receiving two messages a day.
Finally I called back today from work and was told that my “contract” was valid forever and I had agreed to the fact that my service would be renewed every year if I did not call and cancel. While I do not recall that I had agreed to this, I have no doubt that it was read to me when I signed up. However, I had verbally agreed to only pay for the first year and there was no written contract signed. I was also told that their letter might have stated that the service would be canceled but it also meant that I would still owe for the month(s) that it sat unused without being canceled. But really, they would not cancel the service until I called and canceled. They would just make harassing phone calls till I responded. Since I had called back a month after my paid period, I would have to pay for that months’ use, at the full price.
To add insult to injury, the lady on the phone asked me if I would like to continue using the service if she made it free for three months. I asked her to use one of those three free months and redact my bill but she started getting snooty and snarky. Rather than get irritated, I decided to let it go. I asked them to send me a paper bill and I will put a check in the mail. Then I told her I wanted nothing else to do with XM again, ever!
I know very little about US law, but I remember reading somewhere that these phone sales and verbal agreements do not hold water in court. They really need to get a written signature in order for them to enforce their contracts. Does anyone have any relevant information that explain the details of phone call based contractual obligations and their enforceability?
As some of you were aware, Jennifer was pregnant with our first child. Due to a sudden complication with her pregnancy brought on by a hidden weakness called an “incompetent cervix“, Jennifer had to deliver our baby at 21 weeks of gestation at an unexpected rest stop in Indianapolis.
Our baby passed away very quickly after the delivery in spite of all the medical attention that was available to her. She lived for 15 minutes and spent her last few breaths in Jennifers’ arms. She was absolutely beautiful and made me smile and cry at the same time. We baptized her Angel. She is the Angel of our eyes and our hearts.
I know she is happy in heaven. We will miss you our dear child. May the Lord bless you and may your soul rest in peace.
In nomine Patris, et Filii, et Spiritus Sancti. Amen.
I have always liked data in every form and manipulation of that data tickles my fancy a little too much. In pursuit of that endeavor, here is a little gem I recently uncovered.
I (recently started to) work out regularly on my exercise bike. I own a Nordic Trac AutoRider R400 which I absolutely adore. The bike is comfortable, there are lots of options and it is still fun to use it. Fun is a crucial component of any exercise routine. My plans are to train on this bike all winter and then ride in the summer. One feature of this bike that I find unsatisfying is the EKG monitor on the handlebars. The pads are not very accurate, nor very sensitive and the readout leaves a lot to be desired. I have been targeting heart rates (I have high cholesterol) and it is hard to do with the bike.
Recently I also found the Polar FS1 Hear Rate Monitor Watch for about $50 and I thought that it might be cheap enough and work well. Then I found the ADI05 Software Logger on Amazon (it works with the FS1 and all its cousins) for about $27 and it all fell into place. I had a heart rate monitor, a receiver to plug into my computer to receive my heart rate data, a data logger for my computer and all the data I could ever dream of. From one of the reviewers, … keep track of how much time you have spent in each zone per week and tells you how many more times, for how long, and how hard you need to exercise the rest of the week to reach your goal of maintaining, improving, or maximizing. I love it.
Now I need to fork over another hundred bucks to get all the stuff and write some code to put it into cool flash graphs. I can’t wait! PS: I will be looking for a relatively inexpensive road bike come summer. Any suggestions would be well appreciated.
BestBuy Secret Website to cheat Customers BestBuy confirmed that it maintained a secret intranet website that could be accessed only from inside a store to cheat customers by not giving them the advertised price on BestBuy.com for products. I love this part “After making sure the computer is turned on, employees should click twice on the Yahoo Internet icon and then type in BestBuy.com.” Then the hoax is complete. This increases my faith in the bastards….ha!
Kiva.org – Loans that change lives: Wow, what a wonderful and philanthropical concept! I am not sure how the authors of the site determine the loan applicants, but from the looks (if they were not fraudulent) you could make a difference with just a few hundred dollars to the lives of people that really need your help. Anyone have any dealings with this site?
Lala – Trade your old CDs What a wonderful idea to make use of all of those old CDs though I am afraid most of mine will not be wanted by anyone. From their site: “Once you decide to start trading, you only pay for CDs received from your Want List. There are no hidden costs or monthly fees. Every CD you receive costs only $1 plus a standard shipping charge of $0.75. The number of CDs you receive will depend on how many CDs you ship to other members.” My only question is if everyone is waiting for someone to want their CDs, how does the process get started? I might try it out some weekend when I have a few free hours.
Pet Translating Cellphone Service Use a cellphone service (spelled, lots of dollahs) to translate your pets’ well being to language you can understand. Consequently, you can also translate your own words to barks and wines that your pet will understand.
Switch desktops on a Mac with a smack This is really cool! Switch between displays on a Mac by smacking the monitor and using some code that uses the Mac laptops built in motion sensor. Awesome code and even more awesome innovation at work.